Please allow up to 48 hours to prepare your fresh truffle shipment. All orders placed on Fridays, weekends and holidays will be processed on the following business day. Make sure to order several days in advance if you wish to use our products on a special holiday or during the weekend.
No orders will be shipped on the below holidays and the 24 hours preceding them:
New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas.
Shipping & Receiving
Fresh truffles are perishable items and need to spend the least amount of time in transportation, which is why Next Day shipping is mandatory. All fresh truffles are shipped with ice packs to keep them at a desirable temperature. We highly recommend to pick up your shipment and store fresh truffles in the fridge as early as possible upon receipt. Trufflin is not responsible for any delayed delivery or late pick up by the recipient.
Preserve truffles in a dry napkin or in rice inside a sealed container in your refrigerator. As any fresh produce, truffles' shelf life varies but can be as short as 3-5 days, use them as soon as possible. Change napkins daily if you don't use the truffles within 24 hours. All fresh truffle purchases are final, any claim or concern must be addressed within 3 hours of receiving the product.
If you have any questions about your order please email us.